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Handmade Jewellery
and Gifts

Call us on 066 9150644

Terms and Conditions

Postage Costs

Irish delivery. Are free with orders above € 35.00 Orders  below € 35 are €6.50

UK deliverys. Free with orders over € 150. € 12.50 below Some goods like large hats we  reserve the right to charge the cost price  of the postage.

USA rest of the world. Free above €200  Other goods € 12.50. Large hats ect please contact us

Irish Delivery

Standard Delivery - Items are sent using Fasttrack Couriers..  You will need somone to sign for you goods

Orders taken before 12 am will be posted the same day.  Post times with in Ireland are 1 to  2 day. Most orders will be next day if ordered before 12.  But please alow  2 days for delivery. Deliverys are not made on saturday or Sunday

Overseas Delivery

We are able to send items overseas weighing no more than 2kg using the An post International Signed For™ service. Most UK packages will take around 3 to 4 days. Delivery times may vary depending on the destination. Royal Mail tracks all International Signed For™ items until they leave the UK and then the item is handed over to the destination country's postal service as a priority item.

Returns/ Exchanges

Our aim is to make your shopping experance as easy as possible. If you have problem please contact us via email  or phone within 7 days  . If the goods are not what you expected or the wrong size just send us a email and return the goods via the post office. We can, as long as we have the stock send a replacment at no extra charge. Making a return or exchange is easy  just  return the goods to our shop. Kathleen McAuliffe, Green Street, Dingle Co Kerry Ireland

 

Refunds

Your refund will either be credited to the original purchaser's credit card exclude shipping costs (with the exception of faulty items) which we deduct to cover the cost of our collection service.

Please note card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.

 

 

Items should be returned new, unused, and with all Kathleen McAuliffe and designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer

Faulity Goods

Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty. Where possible, we will offer to repair faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability. You will receive a full refund if the item cannot be repaired or replaced.

How do I cancel a order

If you wish to cancel an order, you may do so by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. or by calling us on (00 353) 066 91 50644 Monday to Friday 10.30 a.m. to 5.30p.m. (excluding Bank Holidays).You must do this as soon as possible. If the order has already been packaged and arrangements have been made for it to be sent out to you, then you will need to follow our returns procedure outlined in the point below This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

COLORS

We have made every effort to display as accurately as possible the colors of our products that appear on kathleen McAuliffe. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color

 

Terms and conditions.

 

All orders are subject to acceptance and to availability of the goods ordered. We reserve the right to reject an offer to purchase by you at any time.
When an order is placed we will send an order confirmation email detailing the products ordered, and total cost of the order. We will send you a dispatch confirmation email which is also your receipt, as your product is shipped from our warehouse. Order acceptance and the completion of the contract between you and Kathleenmcauliffe.com. will take place on dispatch of the products ordered by you, unless we have notified you that we do not accept your order or you have cancelled it before the order is shipped.

Non-acceptance of an order may be a result of one of the following; the product you ordered being unavailable from stock, our inability to obtain authorization for your payment, or the identification of a pricing or description error. If there are any problems with accepting your order we shall contact you.
Payments we take.

Payment can be made by any major credit or debit card, excluding American Express, and will be debited from your account on dispatch of your order. You undertake that the credit/debit card you use to make a purchase from us is your own or your company's card, that you are authorized to use it, and that there are sufficient funds or credit facilities to cover the cost of any goods you order from us.

Cardholders are subject to validation checks and authorization by the card issuer and we may share your personal information with such parties as are necessary to enable us to do such checks.

If the issuer of your payment card refuses to, or does not for any reason, authorize payment to us, we will not be liable for any delay or non-delivery.

All prices are inclusive of Irish  VAT (where applicable) at the current rates, and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery. Please note that prices are subject to change without notice.

What is our security/privacy policy

This is a secure website. All online orders are encrypted and sent through our secure server, using SSL technology, to prevent information being intercepted. We use an Extended Validation (EV) SSL certificate, which means that you can be even more secure in the knowledge that your details are secure. EV certificates require further background checks and information in order to acquire, and certify the authenticity of the purchasing organization.We are committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act, 1998. In general, we use the personal information and other data that we collect from you to fulfil orders, identify personal preferences and match your needs with relevant products and services provided by us. We only do this to provide you with the best possible service. The information which you provide us may also be shared with our associated companies who may also contact you from time to time by email with information, products or services which may be of interest to you. If you do not wish to receive information from us or our associated companies in the future please manage your subscription preferences with 'My Account'.

 

 

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